ALTERATION NATION
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Our policies.

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

Standard UPS Ground
USPS priority, first class and parcel post  

Occasionally an order is out stock. If that is the case we will call you and refund your money (or place the item on backorder according to your preference).

If you would like an expedited order for overnight, 2 or 3 day shipping please all us at 503 234 2045 to see if it is possible. 

Online orders in Portland can be picked up at our retail shop for zero shipping cost.

Returns

 We aim for customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

Items can be returned in person at our store location: 3953 SE Hawthorne, Portland, OR 97214. 

We can return any broken or wrong orders at our expense. If the item does not fit or you hange your mind we will return or exchange the item if you cover the shipping expense.

We accept all major credit cards through Paypal. If you need to make other payment arrangements call 503 234 2045.

Do you have any questions? Send us an e-mail at:

info@ourcompany.com

ALTERATION NATION * 3953 SE HAWTHORNE * PORTLAND * OR * 97214 * 503 234 2045